Can't find the answer you're looking for? Send us a message and we'd be glad to help!

Home

About UDG Gear

UDG Gear

Yes, we do. We also offer spare parts for some of our products. The spare parts we offer can be found&#xA0;<a href="https://udggear.com/collections/spare-parts">here</a>.To ensure compatibility with the product, please <a href="https://help.udggear.com/en-US/contact">contact us</a> first before placing an order.

Yes, we do. We also offer spare parts for some of our products. The spare parts we offer can be found here. To ensure compatibility with the product, please contact us first before placing an order.

Do you sell spare parts?

Product Support

Do you make custom made products?

Which bag can fit with my equipment?

Do you sell gift cards?

Can I change or cancel my order?

Can an order be sent to multiple addresses?

Can I use more than one promo code per order?

Do I need to set up an account?

What payment methods do you offer?

Can I pay in my local currency?

Order & Payment

What is your return policy?

How do I do a return?

When will I be refunded?

Returns & Refunds

How much does shipping cost?

Do you ship worldwide?

Will I have to pay Customs Duty and Tax Charges on my order?

How do I track my order?

What are your delivery times?

What if my package gets lost or arrives damaged?

Shipping & Delivery

What does the UDG warranty cover?

What does the warranty not cover?

Want to fill out a warranty claim?

Warranty & Replacements

Are my credit card details safe when I shop online?

Is my personal information kept private and confidential?

Security

Do you sell spare parts?Updated 10 hours ago