How do I do a return?Updated 3 hours ago

Return Process:

• Please complete the Online Return Merchandise Authorization (RMA) form.
• Obtain Return Authorization: We will provide you with a Return Authorization Number (RMA#).
• Package the item: Securely package the item in its original packaging. Print the RMA# and place it inside the box.
• Use a high-quality overpack to wrap around the original product & attach the product label.
• Included in the original packing slip or the receipt/proof of purchase.
• We advise you to use the Trace & Tracking service when you return the product to us.
• It is your responsibility to lodge a complaint with the carrier if the product is damaged on return shipment.
• If you still choose not to use the Trace & Track service and the package is lost. Then it is at your own risk, and you run the risk that your return shipment will be considered lost and will not be refunded.
• Label the package with the following address and ship via carrier of your choice:

UDG GEAR BV
Att: Returns
Havenstraat 16
6006 SM Weert
Netherlands