What if my package gets lost or arrives damaged?Updated 11 hours ago

Lost packages

At UDGGEAR.com, we strive to ensure every order reaches you in perfect condition. In the event that your order is lost during transit, please contact us with your order number and any relevant details.

Damaged packages

We understand the disappointment of receiving a damaged package. In such instances, please contact us within 24 hours of receiving the order and include photos of the damaged items or package.

We will review the provided documentation and, if necessary, arrange for a replacement or issue a refund.