All articles

Shipping & Delivery

How much does shipping cost?

All orders are shipped from UDG's warehouse in The Netherlands. You will get exact shipping charges on the site before you complete the checkout process. Additional fees may apply depending on the country of destination. The customer shall be respons

Do you ship worldwide?

Yes. We ship our products all over the world. This is a complete list of countries we currently ship to from our warehouse in the Netherlands (in alphabetical order):. Åland Islands, Afghanistan, Albania, Algeria, Andorra, Angola, Anguilla, Antigua &

Will I have to pay Customs Duty and Tax Charges on my order?

When ordering from UDGGEAR.com, the customer is considered the importer of the purchased products and will be responsible for any customs tax, import duties, goods and services tax (GST), value added tax (VAT), or any similar customs-related fees. Cu

How do I track my order?

When your order is dispatched, we’ll send you an email confirming shipping details and tracking number.

What are your delivery times?

Our delivery time can vary slightly depending on your location. Included in the below estimate is the processing time of up to three business days that our warehouse requires to process, pick, pack and prepare your order for shipping. Our delivery ti

What if my package gets lost or arrives damaged?

Lost packages. At UDGGEAR.com, we strive to ensure every order reaches you in perfect condition. In the event that your order is lost during transit, please contact us with your order number and any relevant details. Damaged packages. We understand t