Can't find the answer you're looking for? Send us a message and we'd be glad to help!

Home

About UDG Gear

UDG Gear

Our payment system is designed to offer tailored payment methods based on your location. But we accept all major credit cards including American Express, Visa, Discover and Mastercard.&#xA0;To discover the available options, please refer to the checkout page for the latest information.

Our payment system is designed to offer tailored payment methods based on your location. But we accept all major credit cards including American Express, Visa, Discover and Mastercard. To discover the available options, please refer to the checkout p

What payment methods do you offer?

Order & Payment

Do you make custom made products?

Which bag can fit with my equipment?

Do you sell spare parts?

Do you sell gift cards?

Product Support

Can I change or cancel my order?

Can an order be sent to multiple addresses?

Can I use more than one promo code per order?

Do I need to set up an account?

Can I pay in my local currency?

What is your return policy?

How do I do a return?

When will I be refunded?

Returns & Refunds

How much does shipping cost?

Do you ship worldwide?

Will I have to pay Customs Duty and Tax Charges on my order?

How do I track my order?

What are your delivery times?

What if my package gets lost or arrives damaged?

Shipping & Delivery

What does the UDG warranty cover?

What does the warranty not cover?

Want to fill out a warranty claim?

Warranty & Replacements

Are my credit card details safe when I shop online?

Is my personal information kept private and confidential?

Security

What payment methods do you offer?Updated 15 days ago