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Order & Payment

Can I change or cancel my order?

Orders are processed as quickly as possible, and therefore, may not be able to be changed once they are placed.  If you do need to modify or cancel an order, as long as the order has not been shipped out from our warehouse, please contact us as quick

Can an order be sent to multiple addresses?

Unfortunately, at this time, we can only ship to one address per order. If your order contains items that need to be sent to more than one location, you will need to place a separate order for each address.

Can I use more than one promo code per order?

No. Only one promo code may be applied per order and may not be combined with any other offer. Some products may be excluded from promo code eligibility.

Do I need to set up an account?

No, an account is not required. However, if you create an account, you can save your address and card details for a secure, seamless shopping experience. You’ll also be the first to know about new product offerings if you opt to be notified about the

What payment methods do you offer?

Our payment system is designed to offer tailored payment methods based on your location. But we accept all major credit cards including American Express, Visa, Discover and Mastercard. To discover the available options, please refer to the checkout p

Can I pay in my local currency?

We currently only accept payment in Euros. You can see the results of converting product prices to your local currency, but at checkout you will be charged in Euros.